Terms & Conditions

Welcome to www.bobafamily.co.za. Boba South Africa maintains this site to provide information about the company and its products. By accessing and using the website, you agree to be bound by the Terms and Conditions set out in this notice.

What we do

Boba South Africa supplies high quality, innovative baby carriers for active parents who want to create that caring bond with their children by keeping them close to them. The Boba Baby Carrier and the Boba Wrap are not safety devices on their own; they are designed to assist parents in carrying their babies. Parents are ultimately responsible for the safety of their child while he or she is in the carrier or wrap. Please take some time to read our baby carrying safety guidelines that are supplied with each Boba product. Boba South Africa, its personal, staff, retailers or anybody involved with Boba South Africa will not be held liable for any harm, injury or death that may occur due to improper use or misuse of the Boba products outlined in the safety guidelines.

Payment & Website Security

Boba uses PayFast to process EFT and credit card payments. They are an approved payment gateway for Absa, FNB, Nedbank and Standard Bank of South Africa. PayFast is committed to keeping you and your information secure. They use Extended Validation SSL with 256-bit encryption. Only two of the four major South African banks use this, the highest, level of encryption currently available. 3D Secure is in place for all credit card transactions over R1000. All sensitive info is encrypted within their database and they run penetration testing on their system on a weekly basis to look for vulnerabilities. Their entire site, blog and help site are served off secure servers, making it harder to perpetrate phishing attacks. For more detail on PayFast refer to www.payfast.co.za.

That being said, Boba cannot be held responsible for security breaches occurring on your electronic device (Personal Computer or other electronic device used to browse the Website), which may result due to the lack of adequate virus protection software or spyware that you may inadvertently installed on your device.

When placing your order and/or creating your account, the e-commerce system will require personal information such as your name, delivery address, email address, phone number and credit card details. We promise to keep this information private and it won’t be sold or made known to third parties.   

Payment Agreement

By purchasing a product from Boba South Africa you are agreeing to pay any and all charges associated with the purchased product and delivery of that product outlined on this website. An agreement of sale between Boba South Africa and you the customer is only valid once payment has been made and when we receive proof of payment. Up until this point all goods remain the property of Boba South Africa.


The use of any product bought from www.bobafamily.co.za is at the purchaser’s risk. You, (the customer, purchaser, user) indemnifies and holds Boba South Africa harmless against any loss, injury or damages which may be sustained as a result of using the products sold on the website.
To our best efforts and knowledge, Boba tries to make sure that the website and product information is accurate and up to date.


You may not access, display, use, download, and/or otherwise copy or distribute content obtained on the website for marketing and other purposes without the written consent of Boba South Africa.

Company information

This website is run by Klaze Industries T/A Boba South Africa based in Cape Town, South Africa
Telephone: +27 83 233 4429
Email: info@bobafamily.co.za